Shipping policy
Order Processing (Production) Time
Every item is printed, produced, and packed specifically for your order after you check out. This means there's a production time in addition to the shipping/transit time.
- Standard production time: 2–7 business days
- Production time can vary by product type and may take slightly longer during holidays or high-volume periods
- You will not be charged until your order ships, and you'll receive a confirmation email with tracking information once it's on its way
Shipping (Transit) Times
Once your order leaves our fulfillment facility, transit time depends on your location:
| Destination | Estimated Transit Time |
|---|---|
| United States (Standard) | 3–5 business days |
| United States (Express, select products) | 2–3 business days total |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| Australia / New Zealand | 7–14 business days |
| Rest of World | 10–20 business days |
Estimated total delivery time = Production time + Transit time. For most U.S. orders, this means roughly 5–12 business days from order to delivery. International orders can take longer, especially during peak seasons or due to customs processing.
Multiple Items in One Order
If your order contains multiple items, they may be printed by different suppliers and could arrive in separate packages, at different times. If this happens, don't worry — each item will have its own tracking number, and you'll receive an email for each shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your order size, weight, and destination.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.
Customs, Duties, and Taxes (International Orders)
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
Delays
While we do everything we can to ensure timely delivery, occasional delays can happen due to:
- High order volume or holiday seasons
- Severe weather or natural events
- Customs processing for international shipments
- Carrier delays outside of our control
If your order is taking longer than the estimated timeframe above, please reach out to us at support@3wdapparel.com and we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at support@3wdapparel.com as soon as possible — we may be able to correct it before production begins, but we cannot guarantee changes once an order has entered production.
Lost or Damaged Items
If your order arrives damaged, or if tracking shows delivery but you haven't received your package, please contact us at support@3wdapparel.com.
Questions?
If you have any questions about your order or this policy, contact us at:
Email: support@3wdapparel.com